Bulk SMS
ZSMS is an enterprise mobile messaging solution that connects organizations with its workforce or customers at any time, any place. ZSMS enables enterprises to send bulk messages with a single push, track the delivery progress of each message and view detailed message analytics. The solution offers integration on the Virtual Number platform, which translates to higher savings and enhanced customer satisfaction.
Organizations have to maintain contact with its mobile workforce about business updates, operational notifications, and travel /emergency advisories. There is also a need for a simplified and cost-effective platform through which enterprises can communicate with their customers. ZSMS uses the pervasive technology of mobile telephony to reach out to both these target groups. It enables faster time-to-market and decision-making, besides higher customer engagement and satisfaction.
Key differentiator:
ZSMS offers carrier-level integration of the solution, thereby facilitating deep analytics on message delivery status. The customer receives interim reports of the message status till it reaches the end-user terminal. Over time, the customer can use the MIS reports to streamline the database and save costs. At the operations level, it introduces higher accountability and efficiency>